Our Tiered Window Blind Warranty Coverage
Every order automatically includes our complimentary 3-Year Limited Manufacturer Warranty covering factory defects. You may choose to upgrade to our paid extended protection plans at checkout for longer coverage or full accidental damage protection.
Coverage Item
3-Year Limited Warranty
5-Year Limited Warranty
5-Year Unlimited Warranty
Factory manufacturing defects & workmanship flaws
✅ Covered
✅ Covered
✅ Covered
Failure of internal roller, cord, clutch & mechanical mechanisms
✅ Covered
✅ Covered
✅ Covered
Defective original mounting brackets & hardware
✅ Covered
✅ Covered
✅ Covered
Accidental bumps, drops, impacts & physical damage
❌ Not Covered
❌ Not Covered
✅ Fully Covered
Unplanned household damage & miscellaneous mishaps
❌ Not Covered
❌ Not Covered
✅ Fully Covered
Damage caused by rough play from children or pet chewing/scratches
❌ Not Covered
❌ Not Covered
✅ Fully Covered
All other unintentional non-manufacturer damage
❌ Not Covered
❌ Not Covered
✅ Fully Covered

How to Request Warranty Support

Email info@windowshadeshub.com with your order number, proof of purchase, a description of the issue, and clear photos or a short video showing the affected part. If you purchased extended protection, include your plan details so we can check the applicable coverage.

For questions about repair or replacement, shipping costs, or the terms of a paid plan, contact us before sending an item back or purchasing protection. See our Return & Refund Policy for returns involving quality defects or incorrect items.

Warranty Terms & Legal Disclaimer

Discount codes, coupons and promotional offers cannot be applied toward the purchase cost of any extended warranty plan.

This warranty replaces all prior oral or written warranty agreements. We are not liable for incidental or consequential damages stemming from product defects or warranty breaches. We reserve the right to inspect all damaged components prior to approving repair or replacement. All warranty claims require valid proof of original purchase (sales receipt, payment history, order confirmation) to verify your purchase date.

Some U.S. states do not allow limitations on incidental or consequential damages, so these exclusions may not apply to you. This warranty grants you specific legal rights, and you may also hold additional rights under your state’s consumer protection laws.