Products
What is the difference between inside and outside mount?
Which types of shades or blinds are considered the most energy-efficient?
Are colors on product samples accurate?
What are the advantages of opting for cordless lift on my window covering?
How to clean the shades?
Can a no drill blind be fitted with one track with two shades?
How to choose between inside and outside mounting of blinds and shades?
Does the fabric of the honeycomb curtain look like paper and does it tear easily?
What is the length of the cord loop and beaded chains on our shades or blinds?
What is openness for solar shades or blinds?
How to address issues concerning motorized blinds?
Measuring
How do I measure my windows?
Click ''How to Measure''for detailed information
What are the consequences of mismeasuring my windows?
Incorrect measurements can affect fit, privacy and operation. Please follow our measuring guide carefully before ordering. Customer measuring errors are not eligible for returns or refunds. If you purchased Measurement Assurance, size corrections are covered under the Measurement Assurance terms. Contact info@windowshadeshub.com if you need help checking your measurements.
Install
Do you offer measurement or installation services at my home?
Shipping&Return
What is the status of my order?
You will receive a tracking number when your order is dispatched.
Production: 4–5 business days.
Standard shipping: 6–12 business days after dispatch.
Expedited shipping: 3–5 business days after dispatch.
Shipping estimates exclude production time. Business days are Monday through Friday, excluding public holidays.
What kind of warranty do my blinds come with?
Does WindowShadesHub charge sales tax?
What is our return policy?
Contact us within 30 days of receipt for a full return and refund for quality defects or incorrect items. Custom products cannot be returned or refunded for measuring errors or a change of mind. You may cancel for a full refund within one business day of ordering; later cancellation requests are not eligible. See our Return & Refund Policy.
Do you sell parts?
Do you offer free shipping?
Will you give out my personal information to other companies?
We use personal information to process orders, provide customer support and operate our store. Information may be disclosed to Shopify, payment providers, shipping providers and other parties as described in our Privacy Policy. Please read that policy for details about data use, disclosures and your privacy rights. For privacy questions, contact info@windowshadeshub.com.
What is our delivery time?
Production: 4–5 business days.
Standard shipping: 6–12 business days after dispatch.
Expedited shipping: 3–5 business days after dispatch.
Shipping estimates exclude production time. Business days are Monday through Friday, excluding public holidays.
Have a question
If you encounter any problems or need immediate consultation and assistance, feel free to reach out to us via email.
General Inquiries:
info@windowshadeshub.com
Sales & Order Consultation: sales@windowshadeshub.com
After-sales & Technical Support: support@windowshadeshub.com
Contact & Business Cooperation: contact@windowshadeshub.com
Contact us