Products
What is the difference between inside and outside mount?
An inside-mounted window covering is installed within the window frame, creating a flush appearance with the wall. Conversely, an outside-mounted blind or shade is installed outside the window opening, extending beyond the wall or door.
Which types of shades or blinds are considered the most energy-efficient?
Cellular shades and solar shades are considered the most energy-efficient. Cellular shades rank the most effective in terms of energy efficiency.
Are colors on product samples accurate?
Because of variations in lighting and the resolution of monitors on different laptop or smartphone screens, colors can vary. Therefore, ordering samples before making a purchase is the best way to verify and ensure that you get the color you desire.
What are the advantages of opting for cordless lift on my window covering?
Cordless systems offer several benefits that enhance convenience and safety. With cordless lift, raising and lowering blinds and shades becomes effortless. Cordless treatments securely hold blinds and shades in any position, providing added privacy and flexibility. Additionally, cordless blinds and shades are often considered safer for children, making them a practical choice for families.
How to clean the shades?
Apart from aluminium blinds, other window shades require only a gentle wipe with a clean, dry cloth or a light dusting with a soft brush.
Can a no drill blind be fitted with one track with two shades?
No, it cannot be done that way. Because our no drill blinds are secured to the inner window frame via a spring mechanism, only one blind can be fitted per window, otherwise, the blind will not be fastened securely and will fall down. We recommend you choose drilled type if you prefer 1 valance with 2 shades.
How to choose between inside and outside mounting of blinds and shades?
Interiors will make the room cleaner, exteriors will have better light blocking performance, you can choose according to your own needs.
Does the fabric of the honeycomb curtain look like paper and does it tear easily?
Of course not. The material used in our honeycomb curtain fabric is 100% polyester non-woven fabric, which will not be easily torn!
What is the length of the cord loop and beaded chains on our shades or blinds?
The length of these cords and chains is proportional to the total height of the blinds or shades. Specifically, cord loops should not exceed 40% of the ordered height to prevent them from reaching the floor when the blind or shade is fully raised, which could pose a safety risk. Similarly, beaded chains do not exceed 70% of the ordered height for safety reasons.
If you have a length you want, we can cut it for you.
What is openness for solar shades or blinds?
Openness for solar shades refers to the percentage of space between the fabric's fibers, which determines how much light and heat can pass through the shade. Here's a breakdown of the different openness levels:
◦ 1% openness: This is the lowest openness level, providing maximum UV protection and privacy as it blocks most UV rays. These shades are more opaque.
◦ 3% openness: These shades still offer good UV protection while allowing more visibility and light to enter your space. They strike a balance between UV blockage and view openness.
◦ 5% openness: This openness level is in the mid-range. It offers decent UV protection and a clearer view compared to higher openness levels like 10%. The fabric is not as loose as 10% openness shades but not as tightly woven as 1% openness shades.
How to address issues concerning motorized blinds?
If you have any problem about the motorized blinds, you can first visit our YouTube homepage to find relevant videos. Should you have any further queries, please feel free to contact customer service.
Measuring
How do I measure my windows?
Click ''How to Measure''for detailed information
What are the consequences of mismeasuring my windows?
If you mismeasure your windows, it can result in blinds or shades that don't fit properly. This could lead to gaps where light can enter, reduced privacy, or difficulty in operating the window covering.And we regret to inform you that we do not offer free product exchanges currently. Therefore, it's crucial to ensure accurate measurements before making a purchase.
Install
Do you offer measurement or installation services at my home?
We do not offer in-home services such as measuring or installation. We provide samples to help you find the right product, color and material for your home. Installing our blinds or shades are easy and we provide all the necessary hardware with your order. Installation for each blind typically takes about 3-5 minutes, and we have written and video installation to help make things simpler.
Shipping&Return
What is the status of my order?
Once an order has been built, a tracking number will be provided within 1-2 business days, you can check your order status through it. Our most custom orders usually takes 7-15 business days (including processing) to arrive at your door. Please Note: custom window blinds will take 4-5 bussiness day to produce.
What kind of warranty do my blinds come with?
All of our products come with a free 3-year limited warranty, with options for warranty upgrades. Please review our warranty policy
Does WindowShadesHub charge sales tax?
Shipping duties, freight & taxes are all included in the quotes shipping price. We won't surprise you with extra charges!
What is our return policy?
If there is any quality problem, we are support refund or send you replacement for free. But if there is for reasons other than quality after the confirmation, we would like to send you a replacement of the correct size for free, but you need to pay for the shipping fee. So if you are not confident in the measurement, you can send us the pictures of your windows and we can give you some advice.
You can click "Return&Refund Policy" to get more.
Do you sell parts?
No. WindowShadesHub may not be compatible with other manufacturers. If your product is damaged and was purchased from WindowShadesHub, contact our helpful customer service team, and we'll be happy to assist you with after-sales service.
Do you offer free shipping?
Free shipping is available for orders over $99.
Will you give out my personal information to other companies?
Absolutely not. All information you provide us will be kept confidential and be used solely by us and will never be shared with other companies.
What is our delivery time?
It generally takes 3-5 business days to process your order and an additional 3-4 days for delivery to your address.
Have a question
If you encounter any problems or need immediate consultation and assistance, feel free to reach out to us via email.
General Inquiries:
info@windowshadeshub.com
Sales & Order Consultation: sales@windowshadeshub.com
After-sales & Technical Support: support@windowshadeshub.com
Contact & Business Cooperation: contact@windowshadeshub.com
Contact us